Title: Associate Director, Host Country Solutions

Reports To: Chief Program Officer

Location: Global Remote (due to the nature of the position, preference will be given to candidates in time zones overlapping with East Africa and US Eastern time)

Classification: Full-time, salaried (exempt); Grade 6

Salary: $115,959

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Who We Are

Founded in 2005, RefugePoint partners with refugees to access life-changing solutions and transforms how the world supports them. For those who can safely remain in the country to which they have fled, we help them reach stability and work towards self-reliance so they can meet their own needs. Unfortunately, many refugees can’t go home and can’t safely stay in the country to which they have fled. We help these people relocate to a safe, new country, through resettlement or other pathways so that they can begin to rebuild their lives. RefugePoint helps refugees access these solutions using three tactics: direct services, field building, and systems change. Through this three-pronged approach we provide direct services to thousands of refugees each year, strengthen the capacity of other organizations to better serve refugees, and influence global policy and practice to transform refugee response systems.

Lasting solutions work. Directly, we’ve referred over 140,000 refugees for resettlement or other pathways to a safe, third country. We’ve also equipped thousands of refugees with the tools to support themselves and their families in the country to which they’ve fled. Through innovation, collaboration, and influence, we've helped lead the sector in expanding long-lasting, refugee-centered solutions, and instigated major sea changes in global practice.

You will be joining a growing organization (115+ staff globally) that is spearheading new initiatives that are changing the face of humanitarian response, and we would be excited to have you as part of our team!

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Our Values

RefugePoint has core, cross-cutting principles and values that define our work:

• Refugee-Centered: We create space for and elevate refugee voices and leadership within the organization to guide our work.
• Anti-Racist & Anti-Colonial: Recognizing that racism, colonialism, and global white supremacy culture have caused many of the inequities driving the world’s refugee situations, we seek to integrate and center anti-racist and anti-colonialist principles in all that we do.
• Equity-Focused: We deliver services, build capacity, and influence policies and systems to strengthen equity in the humanitarian sector.
• Trauma-Informed: We integrate a trauma-informed approach and offer mental health and psycho-social support services to clients and staff.
• Evidence-Informed Practice: We use an evidence-informed approach to practice, i.e., the integration of research evidence alongside practitioner expertise and the people experiencing the practice.
• Collaborative: The urgency of need and the magnitude of the problem requires shared responsibility and shared action. We seek opportunities to engage in networks and partnerships.

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Position Overview/What You'll Do

RefugePoint is a global leader on advancing host country solutions for refugees, with a focus on self-reliance programming and policy. Key initiatives include the Nairobi-based Urban Refugee Protection Program (URPP) which supports 1500+ urban refugees with holistic self-reliance programming annually; strengthening the capacity of peer and refugee-led organizations to implement and expand self-reliance programs globally, and co-founding and hosting the Refugee Self-Reliance Initiative (RSRI).

The Associate Director, Host Country Solutions (AD, HCS), a new position, will be responsible for leading the agency’s HCS strategy and programs and collaborating with key internal and external stakeholders to ensure RefugePoint’s HCS initiatives achieve their long-term goals, and align with global best practices and the organization’s mission, value and strategic objectives.

The ideal candidate will have a strong technical background in self-reliance programming, an ability to provide strategic and technical advice to internal and external stakeholders, and experience in fostering partnerships and influencing policy. This position requires a commitment to RefugePoint’s values, including anti-racism and refugee-centered principles.

The position is a part of RefugePoint’s headquarters in Boston, MA, USA, though may work remotely. It reports to the Chief Program Officer and co-supervises the Nairobi-based URPP Coordinator with the Deputy Country Director, Kenya. The AD, HCS will collaborate closely with program and operational colleagues, including the Deputy Country Director, Kenya, Associate Director, MEL, Executive Director, RSRI, Senior Technical Advisor, MHPSS and others. The AD, HCS will be a member of the agency’s Program Leadership Team (PLT) and Program Management Team (PMT).

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Major responsibilities and duties for the AD, HCS include the following:

Strategic Leadership and Planning

• In collaboration with the Chief Program Officer, Deputy Country Director - Kenya and others, lead the development and implementation of RefugePoint’s long-term goals and objectives related to HCS as well as the strategy and tactics to achieve them.
• Coordinate RefugePoint’s annual and multi-year planning with regard to HCS, ensuring an inclusive process linking input from program staff with the agency’s overarching goals.
• Review the HCS landscape for emerging opportunities and challenges and make recommendations for how program teams can adapt existing plans to meet them.

Program Development and Learning

• Provide technical advice and support HCS program teams, including the URPP, to incorporate emerging and established context-specific and global good practices and standards on different aspects of holistic self-reliance programming.
• Serve as RefugePoint’s representative to the RSRI Community of Practice and promote the sharing and exchange of knowledge and learning with RefugePoint’s program teams to foster deeper technical connections, information, and experience sharing on self-reliance.
• Guide HCS program teams on incorporating insights and feedback from key stakeholders, including the Accountability and Oversight Committee, RefugePoint Clients, and partner agencies as well as information gathered through analysis of Self-Reliance Index scores and other evaluations.
• Per RefugePoint’s values, incorporate principles related to anti-racism and anti-colonialism into HCS programs and related activities and develop ways to apply RefugePoint’s refugee-centered principles in HCS programming.
• With the Associate Director for Monitoring, Evaluation, & Learning, review, update and develop systems for reviewing progress against planned activities and updating dashboards.

Program Integration and Coordination

• In collaboration with the Chief Program Officer, Deputy Country Director - Kenya, Director of Third Country Solutions (3CS), and others, identify and promote linkages between RefugePoint’s HCS and 3CS programs.
• Participate actively and occasionally lead regular internal discussions, including at the Programs Management Team, the Program Leadership Team, and more.
• In conjunction with the Chief Development Officer and others, ensure needed coordination between HCS program staff and development staff for project proposals, donor reports, social media, and more, including regularly contributing HCS content to RefugePoint written materials as appropriate.
• In collaboration with the Chief Program Officer, Deputy Country Director - Kenya, and others, develop a standardized approach to onboarding and orienting new HCS staff.

Partnerships and Representation

• Represent RefugePoint (or delegate to the appropriate staff person) in various external coordination, policy and advocacy fora.
• Present at national, regional, and international events related to HCS, both in person and virtually.
• Cultivate partnerships that increase the reach and impact of RefugePoint’s HCS goals, including through field-building partnerships with RLOs, NGOs, UN agencies, academia, and other stakeholders.
• Support global advocacy and influence around HCS, including sharing lessons learned from RefugePoint’s programming to influence policy and practice, making policy recommendations, etc.

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Qualifications

• Minimum of six years of experience in self-reliance programming, humanitarian response, or development work, with a focus on refugee contexts.
• Strong technical knowledge of global best practices and standards in holistic self-reliance refugee programming and experience providing technical support.
• Experience working with diverse partners, including RLOs, NGOs, and UN agencies, and engaging in policy and advocacy forums.
• Strong research, drafting, and analytical skills.
• Excellent communication skills with the ability to craft clear, coherent messages for various audiences and formats (facilitating team meetings, writing talking points, speaking at high-level fora).
• Outstanding interpersonal skills and ability to work effectively in teams across cultures and geographies.
• Professional level proficiency in English (written and oral).
• Proficiency with relevant technology, including Google Suite, MS Office suite, internet applications, and relational databases (such as Salesforce, etc.).
• Ability to travel 10-15% of the time.

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Location, Schedule and Compensation

This is a global remote position. Due to the nature of the position, preference will be given to candidates in time zones overlapping with East Africa and US Eastern time. Travel is expected for 10-15% of the time.

At RefugePoint, we strive to reward our employees equitably and transparently. This means we pay our employees based on a clear and consistent methodology and without regard to identity or personal relationships. The salary for this position is $115,959. This position is supported by dedicated private funding.

Benefits include 32 days of PTO (combined sick and vacation) in addition to 13 major holidays, 8 weeks of paid parental leave and 4 weeks of unpaid parental leave, comprehensive health and dental benefits with a significant portion of the premiums paid by the organization, short-term and long-term disability and life insurance, and professional development opportunities.

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To Apply

Please include a resume and cover letter.

A diverse workforce helps RefugePoint realize its fullest potential. RefugePoint is committed to providing equality of opportunity for all persons in all aspects of employment without regard to race, religion, color, creed, national origin, sex, age, veteran status, sexual orientation, disability, ancestry, or any other factor unrelated to job performance.

Additionally, RefugePoint is aware that the pursuit of our vision, mission, and values is strengthened by integrating anti-racist principles in all that we do. Therefore, we are committed to being an anti-racist organization, and realize that doing so involves making a sustained commitment. Candidates from historically underrepresented group(s) are encouraged to apply.

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How to Apply

Interested applicants can apply by clicking on Apply for Job. Please provide a resume and cover letter.