Who We Are:

The highest concentration of need in the nation is hidden behind the smiles of those working in the restaurant and hospitality industry. Big Table is a fast-growing Christian non-profit that provides care for these very people in the largest industry in the nation. It is a vibrant industry full of gifted, creative, and generous people. It is also an incredibly tough industry that is the catch basin for the most marginalized in the country: at-risk teens, single parents, minorities, new immigrants, income-insecure seniors, and those formerly incarcerated working to build new lives. We do four critical things: we empower people to care for each other, enter their lives with humility and grace, eliminate barriers in the midst of crisis and invite them into ongoing community that frees them to imagine a life of abundance and become all God created them to be.

Our Mission: Guided by the remarkable example of Jesus, Big Table exists to see the lives of those working in the restaurant and hospitality industry transformed by creating community and caring for those who are in crisis, transition, or falling through the cracks.

Big Table is joyfully committed to care for all who work in the restaurant and hospitality industry without any strings attached. We do so specifically because of our faith that God created each person for eternity, and each person we engage with is of infinite value. We share our Christian faith and model Christ’s love as we care and build trust rather than lead with this on our website or print materials because the perception of Christian faith in the restaurant and hospitality industry is uniquely negative and would keep us from engaging the very people we are called to serve.

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What We Are Looking For:

Big Table seeks a highly skilled City Oversight Director to work full-time at Headquarters office in Spokane. The City Oversight Director plays a vital role in providing leadership and support for each Big Table city location. The person in this role is responsible for implementation of organization wide systems, financial controls, event coordination as well as leadership supervision.

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Who You Are:

CHRISTIAN FAITH is core to your identity, but this faith is marked by deep grace and a delight to care for all regardless of their own interest in faith. You are highly competent and have significant capacity to manage multiple projects at the same time – ensuring no task falls through the cracks. You possess acute problem solving and analytical skills with a desire to learn Big Table operations from top to bottom. You are a gifted manager of leaders with high emotional intelligence who can adapt easily to varying leadership styles to motivate and bring out the best in the leaders under your direction. You love to travel and look forward to the next travel adventure. You enjoy a work culture marked by integrity, honesty, and support that values thoughtful feedback and inspires ongoing learning and development. You are pliable and joyful and would be comfortable in a fast-growing organization that is continually evolving.

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DIRECTOR OVERSIGHT

• Review weekly City Director reports, respond with encouragement or direction based on report

• Weekly, bi-monthly two-hour check-ins with City Director and Operation Director to review items such as: staffing concerns, upcoming event tasks, strategic plan progress, communication calendar review

• Create yearly City Director performance evaluations after input from the Executive Directors

• Review strategic plan progress quarterly, make needed adjustments with City Director

• Train and equip City Directors to lead their teams according to Big Table mission and vision. Assist with hiring, job agreements, writing 90-day goals, reviewing performance reviews

• Attend fundraising events as needed

• Read encounter reports for each city monthly – sending notes of thanks to Care Coordinator for their work in specific care situations and raising any questions or concerns to the city leadership team

• Be available for questions or to respond to city specific crisis situations

• When needed, fill in for City Directors for vacations, sick leave, or if position is vacant

FINANCIAL REVIEW

• Finalize yearly city budgets after our Executive Director for Operations lays the groundwork with each City Director

• Work with the City Directors to establish salary increases

• Monthly review each cities P&L and report to EDO any concerns

• Update previous years actuals with an overview of the year

• Once monthly: review all donations, expenses to ensure correct coding by city and fund – submit changes to Director of Finance

• Prepare care impact portion of quarterly and yearly Dashboards

OPERATIONS

• Monthly Remember Audits for each city – quarterly send impact evaluation reports to City Director to evaluate Care team effectiveness

• In conjunction with the Event Manager, train all new Admin/City Directors how to execute Industry Dinners and Fundraisers: review timelines, contracts, banquet event order forms, creation of venue setup outlines, programs, speaker talking points, plan program

• Prepare and execute (along with Executive Directors) for yearly City Director 3-day summit retreat

• Read all care referrals to evaluate city load and weigh in when needed if a referral is out of scope or unusually difficult

• Assist HQ with training of high level employees

• Work with leadership to evaluate people, processes and productivity‍

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CHARACTER, SKILLS, AND EXPERIENCE OF AN IDEAL CANDIDATE

• Ability to inspire Big Table mission and ideals in varied cities with nuanced culture

• Strong analytical and data-driven decision-making skills

• Inspiring leadership and managerial skills that have been tested with experience

• Deep comfort with learning, troubleshooting, and improving systems

• Ability to wear several different hats and switch seamlessly between them

• Highly detail-focused and results-oriented; ability to work effectively under pressure

• A commitment to emotionally intelligent servant leadership

• Demonstrated ability to analyze fiscal and administrative problems and make recommended solutions

• Experience with both event planning and oversight for groups between 48 and 500

• Competency with financial reports, organization budgets, and forecasting

• Exhibit sound and accurate judgement and make timely decisions

• Proven experience executing strategic plans and adjusting those plans based on actualities

• A desire to joyfully support and guide Big Table city teams

• Respect for and careful adherence to expectations of confidentiality

• Computer proficiency in Word, Excel, QuickBooks, and familiarity with donor management software. System integration and ability to troubleshoot IT challenges.

• High-energy and joyful, “can-do” attitude, flexible, with an attention to detail and a high degree of initiative

• Bachelor’s degree required - business, hospitality business, marketing, or nonprofit leadership focus preferred

• Willingness to travel out of state five to ten days per month

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SALARY

$80,000 - $82,000 DOE

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HOW TO APPLY

Submit the following REQUIRED documents to tara@bigtable.org:

•A current resume.

•A letter describing why you would be successful in this position that highlights relevant experience.

•A brief statement of faith.