Location: Remote, you can be based anywhere in the world

Salary: £39,000-£42,000 (pro rata) dependent on experience

Hours: Full-time (at Chayn this is 30hrs or 4 days a week). Applications for part-time proposals welcomed.

Duration: Fixed term 12 months with the possibility for extension

Deadline: 27 November 2024

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We are looking for a confident and energetic person with experience in building rapport to lead on our commercial partnerships, training and programme delivery. Chayn has a goal to diversify our income by increasing the number of partnerships we have with tech companies and non-profits, and we are looking for the right person to lead on this work.

Chayn’s income comes through both charitable funding and commercial partnerships with organisations whose staff or beneficiaries can be supported by our products and services.

Commercial portfolio

• 🌺 Bloom -  A remote trauma support service, offering video courses, 1-1 messaging, activites and grounding exercises that combine the insights of survivors globally with therapeutic practice. Bloom is run by Chayn staff. This is useful for any organisation that has a large audience of
• Trauma-informed design - Our expertise in trauma-informed design rooted in our design principles can be applied to design, research, policy, and organisational design.  This can be delivered through consultancies, speaking engagements, workshops and training events. This would be delivered by staff.
• 🪔 Diya - Training for organisations on vicarious trauma for their staff. This is especially useful for humanitarian workers, frontline gender-based violence organisations, customer support staff and content moderators.

We are hoping to achieve to have a mix of smaller engagements, monthly contracts, and multi-year sales with this role to build on our initial scoping and client interest.

About the role

With this role we are looking for someone who can:

(1) Grow the number of partnerships we hold and the income they generate

• Design and implement a business development strategy to meet at least £150k within fiscal year of 2025/2026
• Effectively network and build relationships with potential partners, both commercial and non-profits
• Identify areas to increase revenue, including prospecting work
• Create sales packages and pitch decks
• Build foundational sales and marketing assets for the team to use when at conferences and events
• Represent Chayn as required at events, meetings and conferences establishing an positive external profile

(2) Oversee the delivery of our partnership programmes

• Account manager for all partnerships (currently 3 programmes across 2 partners) including project management admin such as meeting scheduling, emails to programme beneficiaries and generating programme reports
• Account management for future contracts and partnerships
• Line manage regular and sporadic contractors for programme delivery
• Manage programme budgets
• Periodic reporting to our funders and board

(3) Share knowledge and expertise with our team and sector

• Work with Head of Movement Building to deeply understand the needs of the sector and share our learnings on the gaps
• Develop sales angles and pitches for different teams at Chayn that can be easily adopted by the teamhm 78uy
• Run internal training to build team capacity for generating leads at events, conferences and in their work

The role would report to the CEO and work closely with Head of Product and Experience, who has been account and project manager for our partnership programmes until now.

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Your profile

Essential

• 5+ years in business development or sales roles
• Experience working in or with large commercial tech companies and tech startups
• Experience managing the delivery of, or procuring, a staff training program
• Project and budget management
• Proven skills in relationship management
• An understanding of gender-based violence
• Experience of working for diverse cultural and geographical audiences
• Experience of working in global, distributed teams
• English fluency in speaking and writing

Desirable

• Experience working with charitable or non-profit organisations
• Education or background in trauma and its effects, trauma-informed care and vicarious trauma
• Experience working in gender-based violence survivor support, community outreach or mental health

It’s important that all team members have an understanding of intersectionality and systems of oppression and an affinity with Chayn’s aims and organisational values which can be found here.

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About Chayn

Chayn is an award-winning, open-source collective that leverages technology to empower women against violence and oppression so they can live happier and healthier lives. Chayn started in 2013 to provide survivors of abuse with accurate, diverse and accessible information.

Since our beginnings, over half a million people have accessed our award-winning work online, generating 1.2 million page views. Up to 70% of our volunteers are survivors of abuse which means not only are our projects user-centred–they are user-led. We are experts in trauma-informed work and have developed trauma-informed design principles that we apply at every level of the organisation from HR through to user research, through to UX/UI. We are one of the few feminist technology projects tackling gender-based violence while creating and maintaining openly-licensed products and code.

While we’ve been going for 10 years, Chayn was entirely volunteer-led until 2020 when we started to grow our team of paid staff. We are now a core team of 13, with up to 10 supporting contractors working together remotely from all over the world.

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Our products

We currently have two main products we partner on:

🌺 Bloom -  A remote trauma support service, offering video courses, 1-1 messaging, activites and grounding exercises that combine the insights of survivors globally with therapeutic practice.

🪔 Diya - A training programme which focuses on vicarious trauma education and support for frontline teams handling large volumes of sensitive and potentially traumatising content as part of their job.

Some other examples of our products are:

📖 Manipulation is abuse - A guide for survivors and allies, to help identify manipulative situations and offer suggestions on ways to deal with them.

📖 How to build a domestic abuse case without a lawyer - A practical guide to collecting and presenting evidence for divorce, criminal cases and/or child custody. Available in English, Arabic, Urdu, Italian, and Portuguese.

Research and thought leadership

📖 Orbits: a guide on how we can design interventions to tech abuse that are intersectional, survivor-centred, and trauma-informed. Co-created with thinkers, practitioners, and survivors from around the world, the guide focuses on three areas that are vital for effectively tackling tech abuse: technology, research, and policy. It explores how systems are failing survivors and how we can advance a different approach that leaves no survivor behind.

📖 Trauma-informed design: One of the many write-ups of our design principles and the accompanying white paper

Changing media narratives

Our CEO is a media spokesperson and regularly talks to broadcast and print media about stories to do with gender-based violence and online safety. You can see some examples here: LBC, BBC News, HuffPo, BBC, Vice and Forbes.

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The position

Inclusion

At Chayn, inclusion and accessibility are at the core of our work. We welcome applicants from all walks of life.  Given the nature of our courses and our audience, we encourage applications from those who grew up in the Global South (or Majority World).

We also encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), people with disabilities, and people who have experienced other exclusion or marginalisation. Up to 70% of our team members are survivors of abuse so if you are one too and are thinking to apply, know that you will be in a safe and affirming space.

We have tried to make this recruitment process as accessible as possible, but know that there might be more that we can do, particularly if you have experienced exclusion, disadvantage or discrimination, or if you have particular accessibility needs. We would be happy to provide any further support that you may require - please get in touch with us at jobs@chayn.co, and we can think together about how to make this process easier for you.

Hours

This contract will fixed-term for 12 months with a possibility for extension, subject to funding.

• Chayn is a 4-day week organisation so 30 hours is considered full time.
• With this role, your hours can be arranged flexibly across the week ensuring you cover at least 2 hours per day of UK working hours for at least 3 days a week.
• Our programmes are currently delivered to groups based in the GMT and EST timezones. You may occasionally be expected to work hours that cover each of there timezones.
• The role will require someone who is comfortable with the responsibility of time-sensitive tasks which may not always sit within your chosen working hours.

We take the wellbeing of our team very seriously so part of the interview process will be to discuss ideas for managing this well.

We are unable to sponsor visas.

Chayn is a fully remote organisation. For this role you can be based anywhere in the world.

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Our offer

In addition to compensation, Chayn offers:

• A 4-day working week
• 33 days of paid holiday per year (inclusive of any public holidays you decide to take off)
• 3 weeks of Winter Wind-down period in December/January where we work at 30% capacity
• Flexibility for mental health or menstrual leave
• Access to therapy sessions and chat with a therapist via our subscription to Spill
• Wellbeing checkins
• A pension contribution
• A wifi contribution
• Equipment to support your home-office setup

Process

To apply, please send the following to jobs@chayn.co with Commercial Partnerships Lead in the subject line before the end of 27 November (wherever in the world you are).

Please read this document and give it some thought before applying to work with us.

Then send us:

• CV
• A video (2 mins max) outlining why you are interested in this role

*Please note that due to the high number of applications we receive and our small team size, we will only consider applications that include a video. If you feel you can’t send us a video then please explain why in your email and we’ll be happy to consider it.

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