We are looking for a team member to support the development and delivery of two high-touch, world-class online programs in (1) Environmental Data Science and (2) Climate Change Communication. Join our team to help develop the curriculum; faculty and guest expert relationships; and delivery processes to meet the needs of our first year of deployment and beyond. ‍

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Position Description

Supports the design and delivery of online programs in Environmental Data Science (EDS) and Climate Change Communication (YPCCC). Role includes creating a flawless, enriching experience for participants, and supporting cohesive and empathetic team management with the Environmental Data Science and Climate Change Communication teams. The position requires close coordination among individuals across diverse roles inside EDS and YPCCC and with the School of the Environment and Yale’s Poorvu Center for Teaching and Learning, ensuring effective communication and collaboration to accomplish the tasks.

Program delivery and operations duties include:

• Managing online courses delivery enriching the experience for professionals enrolled in the programs.
• Serving as the primary contact for online cohorts.
• Handling outbound communications, including weekly announcements and special event promotions.
• Performing quality control and testing of online modules before and after publishing, coordinating with TAs and Yale staff to resolve issues.
• Publishing course material, clarifying unclear content, suggesting additional readings, and fixing platform cosmetic issues.
• Monitoring online forums to ensure a rich and respectful experience, collaborating to promote discussions on course material and social activities.
• Planning, recruiting, and delivering live sessions with faculty and guest experts weekly during program delivery, and support or organize other online events for cohorts.
• Supporting the design, coordination, and facilitation of special events like the online orientation, and career-oriented networking events.
• Overseeing the selection, production, publishing, and use of assignments, impact stories, and learner feedback to elevate profiles, broaden program impact, and attract talent to Yale.

Curriculum redesign duties include:

• Inviting and utilizing participant feedback and critically review the existing curriculum with course instructors to identify areas for updates, improvements, or redesign.
• Evaluate and design opportunities to integrate knowledge/skills from previous courses into subsequent ones, improving overall program implementation and impact.
• Work with staff and faculty to update content and exercises, ensure cohesion between courses, outline critical skills and knowledge outcomes, and develop metrics.

Content Production Management duties include:

• Participation in faculty and expert outreach, coordinating curriculum development activities and video production with faculty and guest experts, and working with Yale Departments.
• Produce course pages in our online learning management platform.

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Required Education and Experience

• Bachelor’s Degree in a related field and two years of related and demonstrated experience or an equivalent combination of education and demonstrated experience.
• Professional communications to a diverse group of individuals, including web-authoring.
• Ability to grasp quantitative and qualitative information in the environmental sciences sector and translate it into digestible information for a diverse audience.
• Coordinating work across departments and units, and across functions.
• Demonstrated experience and comfort managing virtual and live events with groups of working professionals. Ability to coordinate with staff from YSE and Yale to support administrative efforts such as recruiting, admissions, matriculation, alumni affairs, and other services.
• Ability to calmly manage occasionally large influx of queries related to the fulfilment of academic requirements.
• Support the recruitment and day-to-day supervision of student hires (e.g., teaching assistants, marketing support, summer internships).

Preferred Education, Experience and Skills:

• Masters in Education.
• Demonstrated experience with environmental studies and online learning.

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Schedule: 30 Hours (4 days) a week, split evenly between two units at YSE

Duration: one year

Remote work may be possible, in-person preferred

Salary: approx. $70,000 FTE

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This position is not visa-eligible.